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| Do you think it is an employer's duty to help employees quit smoking? |
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I understand the frustration felt by employers with under-performing employees, but as a specialist in motivation, I am not in favour of a fixed quota for annual staff dismissal.
Staff motivation schemes generally focus on maximising improvement among the 'average achievers,' who make up the middle 80% of any team, as well as the top performers. It seems to be all too simple and easy to regard the below average operator as 'on the way out' or 'too set in their ways to improve' so not worth the bother. Consequently, the poor performers are often ignored or taken for granted. Yet they frequently have the biggest potential for development.
When companies take simple specific steps, with a carefully structured incentive programme, to raise the performance of this group, they often find that these team members respond well and the whole team is boosted.
Before taking such a ruthless approach to under-performance, managers should consider whether a motivation scheme designed specifically for this group should be tried first to eliminate the need for dismissal where it proves unnecessary.
Graham Povey
Managing Director
Capital Incentives & Motivation
Chester
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